Protecting your private information is our priority. This Statement of Privacy applies to LifeLift, and Lifelift Software, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lifelift Software, Inc. include https://lifelift.app and LifeLift. The LifeLift application is a personal charity assistant application. By using the LifeLift application, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, LifeLift may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase LifeLift’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Location Information
Your device’s location. LifeLift collects your device’s precise location only to help confirm that a redeem request is genuine, and only in the two ways described in the next two paragraphs.
If you choose to share it on a redeem request. When you submit a redeem request, you can tick “Share location information.” If you do, and you allow LifeLift to use your device’s location, we record your device’s precise location (latitude and longitude, with its accuracy) and the time it was recorded. We record it once, when you tick the box. We do not collect your device’s location in the background or at any other time. Sharing it is optional: if you leave the box unticked, your redeem request is still accepted and reviewed.
Location embedded in a receipt photo. Photos taken with a phone often contain hidden details (sometimes called “EXIF data”), which can include where and when the photo was taken. When you upload a receipt photo, we read the location (latitude, longitude and altitude) and the date the photo was taken (or, if that is missing, the date the file was last changed), if the photo contains them.
How we use it. We may use location as one of several factors in assessing whether a redeem request is genuine and in detecting fraud. Today, the only location information that givers who review your request see is whether a location was recorded, and whether it came from the photo or from your device. A redeem request is never refused only because it has no location.
Who can see it. We store location information with the redeem request. Givers reviewing your request can see whether location information was recorded, and whether it came from the photo or from your device, but not the location itself. We do not sell your location or use it for advertising.
Your choices. You can leave the box unticked, and you can turn off LifeLift’s access to your device’s location at any time in your device’s settings. You can also ask us to delete your location information at any time (see Right to Deletion).
Other location-related information. These are not your device’s location:
• your mailing address, if you give it to us;
• the address shown on your ID, if you verify your identity (see Identity Verification);
• an approximate location, such as your city. Our analytics providers, Google Analytics and Google Firebase, infer it from your internet (IP) address when you use the LifeLift website or app, and we use it to understand how LifeLift is used.
Photos You Upload
Receipt photos. When you submit a redeem request, you upload a photo of your receipt. The photo first goes to a private area that other LifeLift users cannot access. When you submit the request, we keep a copy with all its embedded details, such as location and camera information, removed, and we delete the original. If your request is not submitted, or is not accepted, the original stays in that private area until you replace it with another photo. We keep only the date and location the photo was taken, as described under Location Information.
You, the givers who review your request, and LifeLift staff who process payouts can see the receipt photo. A receipt can show what you bought and where and when you bought it, so please do not include anything else personal in the photo.
Profile photos. If you add a profile photo, other LifeLift users can see it, for example next to your activity. We remove embedded details, such as location, from the copy we show to others.
Camera. The LifeLift app asks for permission to use your camera so that you can photograph a receipt, scan another user’s Lift QR code or a product barcode, or verify your identity. It uses the camera only while you are doing one of those.
Identity Verification
Before you can send a lift, we ask you to verify your identity. If you later need to recover access to your account, we may ask you to verify it again. Identity verification is provided by Stripe (“Stripe Identity”).
When you verify, Stripe asks you to photograph or upload a government-issued photo ID. When you recover your account, Stripe also asks for a live selfie and checks that it matches your ID. Stripe collects and processes these images, and the details on your ID, under its own privacy policy (https://stripe.com/privacy). We give Stripe your email address and a LifeLift account identifier so that it can link the check to your account.
LifeLift does not receive or store the images of your ID or your selfie. Stripe tells us whether the verification succeeded, along with the verified details it reads from your ID, such as your name, your date of birth and, if your ID shows one, your address. We store those details with your account, to show that you are verified and to confirm that it is you if you later recover your account. When you start an account recovery, we also record the internet (IP) address the request came from, as a security record.
Use of your Personal Information
LifeLift collects and uses your personal information to operate and deliver the services you have requested.
LifeLift may also use your personally identifiable information to inform you of other products or services available from LifeLift and its affiliates.
Sharing Information with Third Parties
LifeLift does not sell, rent or lease its customer lists to third parties.
LifeLift may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LifeLift, and they are required to maintain the confidentiality of your information.
LifeLift may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LifeLift or the site; (b) protect and defend the rights or property of LifeLift; and/or (c) act under exigent circumstances to protect the personal safety of users of LifeLift, or the public.
We use Stripe for payment, analytics, and other business services. Stripe collects and processes personal data, including identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and its processing activities via privacy policy at https://stripe.com/privacy.
We also use Stripe Identity to verify your identity, as described under Identity Verification. When you submit a redeem request, the givers who review it, and LifeLift staff who process payouts, can see the request, including your receipt photo, and whether location information was recorded.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
LifeLift does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.
E-mail Communications
From time to time, LifeLift may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from LifeLift or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from LifeLift, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
LifeLift reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
LifeLift welcomes your questions or comments regarding this Statement of Privacy. If you believe that LifeLift has not adhered to this Statement, please contact LifeLift at:
Lifelift Software, Inc.
30 N Gould St #10502
Sheridan, WY, 82801, USA
Email Address:
support@lifelift.app
Telephone number:
(419) 346-4155
Effective as of October 18, 2026